ALARM SYSTEM SUPPORT & SERVICE

Our Promise

At Threshold Security Systems, we believe that installing an alarm is only the start.

Our engineers are on hand 24/7 to ensure that in the unlikely event of a problem it can be rectified straight away.

We offer maintenance plans to simplify the upkeep of your intruder, CCTV and personal access systems.

Support Security

A maintenance contract is a prudent way of protecting your investment in your system – ensuring your equipment is kept in good working order so it won’t let you down when you need it. We not only offer maintenance plans for systems we install, but can offer a similar service for those installed by other companies.

  • Peace of mind and priority service
    We ensure that your alarm stays fully operational and attend to any problems without delay.
  • Regular servicing
    As you would expect, we carry out regular and full inspections. Audible only alarms are carried out once a year, whilst signalled alarms and more complex systems are serviced twice a year.
  • Continued police response
    It is important to note that if your signalled alarm is not maintained, you run the risk of losing police response.
  • Lower insurance
    Is maintenance a condition of your insurance policy? Many insurers offer a discount if a property is protected by a regularly maintained intruder alarm.

System Support

Have you just moved into a house with an alarm and no code? Or a CCTV System you can’t operate? Don’t panic, our engineers are trained on a wide range of panels and equipment which means it is likely that we will be able to get the system up and running without replacing it!*

* This is subject to the system being operational after full testing and not being locked by the original installer.

SSAIB accredited
Threshold Security Systems are an SSAIB (Security Systems and Alarms Inspection Board) accredited company.

The SSAIB are a UKAS inspectorate body that ensures that the work of its’ registered companies is carried out to the highest standards and in accordance with the relevant standards.

The SSAIB check the following, so you don’t have to:

  • All our personnel have been screened to the relevant British Standard
  • All management and staff have been checked to ensure they meet strict competency levels
  • Insurance cover is relevant to the level and nature of work undertaken
  • Premises are adequate for their activity and that the security of documentation and records is ensured
  • That best-practice standards are maintained
  • That sufficient staff and resources are employed to provide the services offered
  • Compliance with all relevant standards and codes of practice, British or European
  • Identity cards are carried